Privacy

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Protecting your privacy is a priority to us. Our aim is to provide you with a secure online buying experience and exceptional level of customer service. We will collect some information about you in the process, but we collect only what we need and operate as an ethical Australian business.

This policy covers:

what information our website collects that is specific and identifiable to you
how we collect, organise and use this information
how you can correct any errors in the information.

If you have any concerns or questions about our privacy policies please feel free to contact us via the contact form in our website. We aim to respond to enquiries as quickly and as thoroughly as is practical.

Security and Internet Cookies

To give you the best possible mix of security and efficient buying experience, we encrypt transactions with SSL technology when any information passes between the payment processor and this website, and between internal systems within the website. Furthermore, our fulfilment system is kept separately and offline from the main website system.

The website sits on secure servers that are maintained in a secure Visa and MasterCard compliant state by our hosting provider in a world-leading, secure, data centre.

The website uses Internet cookies to facilitate a smoother browsing experience of our online shop. A cookie is a small amount of text which is sent to your browser by our website when you use it. By using our website you are agreeing to cookies being stored by your browser on your computer about your usage of your website. The Minikin online store uses these cookies so that we can analyse how our customers use our website. This helps us improve the pages that our customers find useful, and tailor the browsing experience of visitors to our website.

Cookies do not give us access to your computer or personal information about you. Only the information you choose to share with us and the information required by us to complete your purchase (like your postal address) are used by us.

Our website uses the following types of cookies:

1. Website specific cookies – which help refine your browser experience.

2. Google Analytics cookies – the free Google Analytics tool http://www.google.com/analytics/ is used by us to analyse how the site is being used as a collective by our customers. Google Anlaytics uses first-party cookies stored on your computer by Google’s tool to aggregate and report to us the general visitor usage patterns in our website (like page visit counts and most popular products). Google Analytics stores IP addresses in the cookies they put on your computer but do not allow us to identify your specific browsing experience in our website. Google themselves put it like this:

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

You can also read Google’s Privacy Policy for Google Analytics (https://support.google.com/analytics/answer/6004245?hl=en) to find out more about how Google uses cookies to provide general statistics information and help your browsing experience.

3. Google Advertising cookies – As part of our Google Analytics tracking we use Google’s service to combine data from any Google advertising we run and analytics data to help us refine our profiles of how customers visit our site so we can better improve advertising and our offerings of our products and services. Google’s toolset uses cookies to analyse data and present us with the reports we eceive. You can see how Google combines this data here: https://www.google.com/policies/technologies/ads/

Where advertising and demographic information is collected via cookies it is not personally identifiable to you by us, and we do not use it for any other purpose than to improve customer browsing experiences in our shop and our product range.

We assert that Minikin complies by all of Google’s requirements and policies for data collection and privacy and we use this data only for improving the browsing and shopping experience of our customers. If you wish to opt out of the Google Analytics or Advertising Features we are using in this site, you can do so as follows:

Google Analytics opt outs – https://tools.google.com/dlpage/gaoptout/
Google Advertising opt out – https://support.google.com/ads/answer/2662922?hl=en-AU

Changes/Deletions

We can make changes to your personal details such as your name and address if you are unable to make them yourself via our website system. We can also cancel your account at your request if requested in writing from the email address used for registration or ordering.

Questions about our Policy

We welcome your questions or comments regarding our privacy statement and invite you to contact us about this policy via our Contact us page